Dear City Colleges community,

To ensure an exceptional experience for each City Colleges student, departments across our system are diligently working on a collaborative, multi-year project called Streamlined Student Success (3S). Since we launched the 3S initiative this past spring, our committees have been engaging with internal and external community members, vendors, and partners on the first phase of each project: Strategic Rebranding, Website Redesign, and CRM.

Hitting our first milestone: www.ccc.edu/apply

Because it would have immediate impact, the Apply webpage was prioritized to be updated first. We are now launching the improved site, which includes the following features:

• Prioritized accessibility that meets WCAG (Web Content Accessibility Guidelines) and considerations for the visually impaired
• A centralized place for any prospective student – credit, adult education, and continuing education – to learn more and take the next step toward their educational goals
• An option to either apply right away or request more information based on college or program of interest (students then receive a series of customized emails, allowing us to streamline our outreach as never before)
• A list of popular questions and a guide that will help prospective students understand the application process
• A direct path to connect with Virtual Student Services
• A clear list of registration dates and deadlines
• A dashboard connected to the page that will allow enrollment managers at each college to instantly see who has requested information and who has applied – and follow up accordingly

Take a look, then take a short survey!

You can see the new page by going to www.ccc.edu/apply. Then, let us know what you think by taking this quick survey.

We appreciate all the work that our teams put into hitting this first key milestone, as well as the students, faculty, and staff across our colleges who gave input and will continue to do so throughout this project. This is just the beginning, and we encourage you to get involved by visiting and sharing your feedback at www.ccc.edu/3S, or by emailing your input to 3S@ccc.edu.

We look forward to sharing many more improvements and updates with you in the coming months.

Sincerely,

Jerrold Martin Vice Chancellor | Chief Information Officer Office of Information Technology

David Deyhle Vice Chancellor of Institutional Branding and Strategic Marketing

Darryl Williams Vice Chancellor of Enrollment