3S Update – October 4, 2021

Dear City Colleges community,

To ensure an exceptional experience for each City Colleges student, departments across our system are diligently working on a collaborative, multi-year project called Streamlined Student Success (3S). Since we launched the 3S initiative this past spring, our committees have been engaging with internal and external community members, vendors, and partners on the first phase of each project: Strategic Rebranding, Website Redesign, and CRM.

Read more about our key milestones and help us support a positive experience for current and prospective students alike by getting involved:

New Digital Tool Launched: Campus 360 Videos

• Lets prospective students and parents visit campus without leaving their home.
• Additional student success and program overview videos enhance the experience (adding photos/videos is ongoing).
• Drone shots of the surrounding neighborhoods give visitors a real feel for the college’s location in the community.

Take a virtual stroll around campus at www.ccc.edu/360.

Opportunities to Get involved:

• Answer our 3S question of the month: Which section of our current website do you visit most frequently? Is it easy to find from the homepage?
• Share your feedback on the Campus 360 videos, the new apply page, or any of the 3S projects by going to www.ccc.edu/3s or by emailing 3s@ccc.edu.

Key Milestone Reached: Apply Website (www.ccc.edu/apply)  

• Redesigned with clear, easy to navigate information outlined for prospective credit, adult education, and continuing education students.
• Implemented a request for information option, with a corresponding series of emails for prospective students to learn more and engage with their college of interest.

Watch this quick video about the new features, information, and the new student prospect dashboard.

Thank you for your continued engagement and participation as we improve our systems to better support our students.

Sincerely,